Background

llumina is a world-leader in genomics research, with a complex array of devices and applications. To make my life easier for their users, Illumina approached my team to create a single dashboard for all of Illumina’s services.

The Project

I worked with a large cross-functional team to design and deliver a responsive web-based dashboard. The entire project took place over the course of a year, with the design team’s involved for about 4 months.

My Role

I worked alongside one other UX designer and one visual designer to complete the design work of the project. With the design divided into modular components, I led the experience design of half of the dashboard components, while my UX counterpart led the other half.

Our Approach

Our design process began with a series of workshops over the course of the week, to better understand our users and the domain. With a subject matter as complex as DNA sequencing, we started the project by spending over a week on-site at a lab, sitting alongside scientists to understand their current situation and the problem space.

With our Deloitte team and this research, we established a set of personas and user journeys.

Discovery

Framework:
Jobs to be Done

Our personas and journeys led to an ideal state description, and a long list of tasks and features. As we felt the project grow, we compressed the work into a manageable framework by focusing on the jobs-to-be done: the specific “jobs” that scientists (and other primary users) were “hiring” the dashboard to do. This allowed us to break the dashboard down into its natural widgets: Calendar, Machine Status, etc.

Wireframes

We created a widget-based dashboard, with treatments for desktop and mobile. This arrangement allowed us to both scale across different device sizes, and allow for a great deal of customization for every user.

Final Design

Our concepts were visualized and developed, and are now the basis for the final product that is live today.

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MY ROLE

THE PROJECT

THE RESULT